Use and Care Instructions

Click here to download these "Use and care instructions" in pdf.

Before your first time use:
When you unpack your new EarthChef cookware, make sure that you find all the necessary pieces and parts before discarding the packaging and box.  After unpacking your cookware, make sure to remove all labels and then wash in warm, soapy water with a soft sponge. Rinse thoroughly and dry completely with a soft cloth.  EarthChef cookware is dishwasher safe, on the economy cycle, but we recommend washing them by hand.  This extra care is environmentally friendly, as it uses less water, energy and protects your pans from the harsh heat and detergent of a dishwasher.  

For your stainless steel set, be sure that you do NOT use a detergent that is based on citric acids (lemons) or contains chlorine bleach.  These products can damage the anti-oxidation layer and can lead to corrosive reactions.  Any signs of corrosion can easily be removed by using a good stainless steel cleanser, like BergHOFF®’s Stainless Cleanser or BergHOFF®’s Magic for Stainless Steel

Before heating your new EarthChef Nonstick cookware for the first time, you should lightly coat the inside of the pan’s nonstick surface with a little vegetable oil on a paper towel or soft cloth.  This will lightly season the pan’s surface and enhance the nonstick properties of the all-natural ceramic coating. 

Cooking with your new EarthChef products
Using oils, butter, or margarine to fry or sauté foods in your new EarthChef Nonstick cookware is not necessary due to the all-natural nonstick ceramic coating.  If you choose to cook with one of these products to enhance browning or flavor, you should follow these guidelines:

  • Be sure that you always start with a clean pan.
  • All oils smoke or burn at different temperatures.  Be sure to test the oil that you are cooking with at a low to medium heat prior to adding your food to the pan.      
  • Add just enough oil to cover the bottom surface.
  • Allow the oil to heat for one to two minutes over low to medium heat before adding food to the pan.  The preheated oil will also help enhance the nonstick properties of the pan.  
  • Allow your food to come up to room temperature for about 10 minutes before adding it to the pan.

Other helpful tips while using your EarthChef cookware
Always try to match the size of the burner to the base of the cookware piece you are using.

If you are using a gas cooktop, be sure to adjust the flame so that it does not flare up the sides of the pan.  This will cause discoloration on the outside of the pan, possible damage to the handle, and possible personal injury from getting burned, as well as using more energy.

You should use medium heat when preparing meals.  You should only use high heat when the pot is full of liquid for boiling pasta, making stocks or deep-frying.

While you can use metal utensils with your EarthChef nonstick cookware, they will cause some scratching of the surface and scratches are not covered in the warranty.  We recommend using bamboo, silicone, nylon, or wood utensils to protect and extend the life of your pan. 

Never cut food while in the pan or gouge the pan as this will damage the surface and will not be covered in the warranty.

Never allow a pan to boil dry. 

If you have remains of food stuck to the cookware, for example from blackening fish, they can easily be removed by covering the bottom of the pan with water and letting it soak of at a very low temperature.  Burnt-on remains can be removed in a similar way, by letting the water boil in the pot or pan for just a few minutes and then working the burnt area with a wood spoon.  Do NOT use a metal utensil as you can gouge the coating’s finish.  For your stainless steel cookware, you can also use special detergents such as BergHOFF®’s Stainless Cleanser or BergHOFF®’s Magic for Stainless Steel.

Additional information for your EarthChef Stainless Steel cookware
To avoid salt damage to your EarthChef stainless steel cookware, the formation of small white dots or pits, be sure to bring liquids to a boil before adding salt, then stir well. You can also add salt to the liquid after food has started to cook.  If you do experience some pitting, it will not interfere with cooking performance, but it can diminish the beauty of the stainless steel.  To remove the corrosive pits, you should use a good stainless steel cleanser, like BergHOFF®’s Stainless Cleanser or BergHOFF®’s Magic for Stainless Steel

If you experience steel bluing, a blue or auburn discoloration on your pan, this is caused from overheating and has no influence on the cookware’s features.  Food films, if not removed, will also cause discoloration on the pot when it is reheated. Large amounts of iron content in your water may cause your pot to look rusty.  All of these can be easily removed by means of a good detergent or cleanser, like BergHOFF®’s Stainless Cleanser or BergHOFF®’s Magic for Stainless Steel

Care and Cleaning
All BergHOFF® products are designed to exceed your expectations; however their performance can be diminished if they are not properly cared for.  Remember to cool your pans down before cleaning them as you can warp your pan by putting it into water directly from the heat source.  Be sure to clean your pan thoroughly after each use, using warm, soapy water and sponge or a dishcloth.  Then rinse in warm water and dry immediately to prevent water spotting with a soft cloth.  Do NOT use steel wool or nylon scrubbing pads, oven cleaner or any cleaner that is abrasive, is a citrus based cleanser or contains chlorine bleach, especially on your stainless steel pans as this will damage your pans finish.  Do NOT gouge the nonstick coating.

While your EarthChef pans are dishwasher safe, be sure that you do NOT use a detergent on your stainless steel pans that is based on citric acids (lemons) or contains chlorine bleach.  These products can damage the anti-oxidation layer and can lead to corrosive reactions.  Any signs of corrosion can easily be removed by using a good stainless steel cleanser, like BergHOFF®’s Stainless Cleanser or Magic for Stainless Steel.  Also, you should use the lowest heat setting as high drying temperatures can also cause damage to the anti-oxidation layer.  Slight surface marks and discolorations after use are normal and would not be covered in the warranty.

Bamboo utensils and cutting boards
Your new EarthChef bamboo cutting board is ready to use when you get it home.  Just wash it with a sponge and warm, soapy water, rinse and then towel or air-dry the board.  You do not need to treat your cutting board before using it.  You will also clean it after each use the same way.  (If you used it to prepare raw meats, also be sure to properly sanitize it.)  Do not put your EarthChef bamboo board or any the bamboo products in the dishwasher as they are not dishwasher safe.  The products were coated with food grade mineral oil at the factory, but it was not meant to protect it against the high heat of your dishwasher.  The heat from your dishwasher will cause the board to dry out and split, thus shortening its useful life.  If you notice the finish starting to look a little dry, you can apply a very light coat of food grade mineral oil on the surface to restore the board’s luster.  Simply wipe on a very light coating of the mineral oil and then wipe off the excess.  Doing this once a month will help keep your bamboo products in good condition for years to come.

Please follow the directions above to maintain the limited lifetime warranty on your EarthChef cookware.   

Click here to download these "Use and care instructions" in pdf.

© 2009 BERGHOFF WORLDWIDE N.V. , BELGIUM